We Turn Your Buyers into Lifelong Customers
We Turn Your Buyers into Lifelong Customers
We Turn Your Buyers into Lifelong Customers
Email & SMS marketing for British countrywear brands - from heritage icons to rising rural labels.
Email & SMS marketing for British countrywear brands - from heritage icons to rising rural labels.
Email & SMS marketing for British countrywear brands - from heritage icons to rising rural labels.
The Art of Customer Loyalty
The Art of Customer Loyalty
The Art of Customer Loyalty
In today’s crowded market, standing out takes more than great products - it takes lasting connection.
At Westbury Studio, we craft retention journeys for Britain’s countrywear and heritage brands - from time-honoured labels to ambitious new names. Every email we create is considered, personalised, and quietly persuasive.
Whether it’s a welcome flow steeped in story or a gentle nudge that their boots deserve a polish, we help your customers come back - season after season.
In today’s crowded market, standing out takes more than great products - it takes lasting connection.
At Westbury Studio, we craft retention journeys for Britain’s countrywear and heritage brands - from time-honoured labels to ambitious new names. Every email we create is considered, personalised, and quietly persuasive.
Whether it’s a welcome flow steeped in story or a gentle nudge that their boots deserve a polish, we help your customers come back - season after season.
In today’s crowded market, standing out takes more than great products - it takes lasting connection.
At Westbury Studio, we craft retention journeys for Britain’s countrywear and heritage brands - from time-honoured labels to ambitious new names. Every email we create is considered, personalised, and quietly persuasive.
Whether it’s a welcome flow steeped in story or a gentle nudge that their boots deserve a polish, we help your customers come back - season after season.
%
Increase in repeat Purchases
Increase in repeat Purchases
%
Increase in Customer LTV
Increase in Customer LTV
%
Increase in Post-Purchase Flow Revenue
Increase in Post-Purchase Flow Revenue
Legacy Is Built One Purchase at a Time
Legacy Is Built One Purchase at a Time
Legacy Is Built One Purchase at a Time
Your most profitable customers already know your name.
We ensure they never forget it.
Your most profitable customers already know your name.
We ensure they never forget it.
Your most profitable customers already know your name.
We ensure they never forget it.
Using data-driven Klaviyo flows designed with discretion and craft, we increase return purchases and deepen brand affinity - without overwhelming your audience.
Using data-driven Klaviyo flows designed with discretion and craft, we increase return purchases and deepen brand affinity - without overwhelming your audience.
Using data-driven Klaviyo flows designed with discretion and craft, we increase return purchases and deepen brand affinity - without overwhelming your audience.
Our Expertise
Whether you're building your first list or emailing thousands, we meet you where you are - designing retention systems that scale with you and feel unmistakably on-brand.
From welcome flows to winbacks, every touchpoint is crafted to deepen loyalty - not just drive sales.
Here’s how we help country and heritage brands like yours stay top of mind, season after season:
Our Process Is Personal
We take the time to understand your product, your customer, and your growth goals - working in a way that reflects the thoughtful, detail-led nature of your brand.
Here’s how we approach every project, from first call to final results:
1
Initial Consultation
We begin with a private call to understand your brand, voice, and customer base.
1
Initial Consultation
We begin with a private call to understand your brand, voice, and customer base.
1
Initial Consultation
We begin with a private call to understand your brand, voice, and customer base.
2
Strategic Design
A bespoke retention plan tailored to your seasonal calendar, voice, and values.
2
Strategic Design
A bespoke retention plan tailored to your seasonal calendar, voice, and values.
2
Strategic Design
A bespoke retention plan tailored to your seasonal calendar, voice, and values.
3
Build & Refine
Every flow, campaign, and segment built in Klaviyo - designed to feel native to your brand.
3
Build & Refine
Every flow, campaign, and segment built in Klaviyo - designed to feel native to your brand.
3
Build & Refine
Every flow, campaign, and segment built in Klaviyo - designed to feel native to your brand.
4
Ongoing Optimisation
With regular reporting and refinement, we ensure performance never comes at the cost of elegance.
4
Ongoing Optimisation
With regular reporting and refinement, we ensure performance never comes at the cost of elegance.
4
Ongoing Optimisation
With regular reporting and refinement, we ensure performance never comes at the cost of elegance.
+
Years of experience
+
Years of experience
+
Years of experience
Trusted by Countrywear Brands
Trusted by Countrywear Brands
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
“It's rare to find someone who understands not only Klaviyo, but how to communicate with our audience in a tone that feels authentic to our heritage brand."
Georgia Cooper
4.5
"Matt understood our brand better than we did. The flows he built feel seamless - elegant, effective, and unmistakably us."
Sarah Wylie
Recent Campaigns & Flow Designs
From welcome journeys that feel like a handwritten note, to seasonal announcements that drive sales without shouting, each piece is built to balance performance with poise.
Your Questions Answered
Your Questions Answered
Your Questions Answered
We work with a small number of brands who share our values - clarity, craft, and consideration.
If you’d prefer to speak directly, we’d be happy to arrange a private consultation.
We work with a small number of brands who share our values - clarity, craft, and consideration.
If you’d prefer to speak directly, we’d be happy to arrange a private consultation.
We work with a small number of brands who share our values - clarity, craft, and consideration.
If you’d prefer to speak directly, we’d be happy to arrange a private consultation.
What types of brands do you work with?
We specialise in British countrywear and heritage-inspired clothing brands - from established names to emerging labels. If your products combine style with craftsmanship, we can help you bring that story to life through high-impact email marketing.
Why is Westbury Studio the right fit for heritage and countrywear brands?
How much does it cost to work with you?
Do you offer one-off projects or only retainers?
How quickly can we start?
What types of brands do you work with?
We specialise in British countrywear and heritage-inspired clothing brands - from established names to emerging labels. If your products combine style with craftsmanship, we can help you bring that story to life through high-impact email marketing.
Why is Westbury Studio the right fit for heritage and countrywear brands?
How much does it cost to work with you?
Do you offer one-off projects or only retainers?
How quickly can we start?
Interested? Let’s Talk.
If Westbury Studio feels like the right fit, we’d be glad to learn more about your brand.
Click below to schedule a private consultation.
Interested? Let’s Talk.
If Westbury Studio feels like the right fit, we’d be glad to learn more about your brand.
Click below to schedule a private consultation.
Interested? Let’s Talk.
If Westbury Studio feels like the right fit, we’d be glad to learn more about your brand.
Click below to schedule a private consultation.